Last Updated: April 15, 2024
At ShieldCase ("we", "our", or "us"), we respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.shieldcase.com (the "Website") and use our services, including purchasing our premium phone cases and screen protectors.
Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the Website or use our services.
We collect personal information that you voluntarily provide to us when you register on the Website, express interest in obtaining information about us or our products and services, participate in activities on the Website, or otherwise when you contact us.
The personal information we may collect includes but is not limited to:
When you visit our Website, we may automatically collect certain information about your device, including:
We use cookies and similar tracking technologies to track activity on our Website and store certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Website.
The types of cookies we use include:
We may use the information we collect for various purposes, including to:
We process your personal information based on one or more of the following legal bases:
We may share your personal information with third parties in the following situations:
We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.
If we are involved in a merger, acquisition, financing due diligence, reorganization, bankruptcy, receivership, sale of company assets, or transition of service to another provider, your information may be sold or transferred as part of such a transaction.
We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process.
We may disclose information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person, or illegal activities.
Your information may be transferred to, and maintained on, computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction.
If you are located outside the United Kingdom and choose to provide information to us, please note that we transfer the data, including personal data, to the United Kingdom and process it there.
When transferring personal data from the European Economic Area (EEA) to countries outside the EEA, we use standard contractual clauses approved by the European Commission or other appropriate safeguards to ensure an adequate level of protection for your personal data.
We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure.
We use payment processors that comply with the Payment Card Industry Data Security Standard (PCI DSS) for all credit card transactions to ensure secure handling of your payment information.
We will only retain your personal information for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements.
To determine the appropriate retention period for personal data, we consider:
For customers who have purchased our products, we typically keep personal data for a period of 7 years after your last interaction with us to comply with tax and legal obligations.
Depending on your location and subject to applicable law, you may have the following rights regarding your personal information:
You have the right to request copies of your personal data. We may charge a small fee for this service.
You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
You have the right to request that we erase your personal data, under certain conditions.
You have the right to request that we restrict the processing of your personal data, under certain conditions.
You have the right to object to our processing of your personal data, under certain conditions.
You have the right to request that we transfer the data we have collected to another organization, or directly to you, under certain conditions.
If we rely on your consent to process your personal data, you have the right to withdraw that consent at any time.
To exercise any of these rights, please contact us using the contact information provided in section 12 of this policy.
You can opt out of receiving marketing communications from us by:
Please note that even if you opt out of receiving marketing communications, we may still send you service-related communications, such as order confirmations and updates about your account.
Our Website and services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us so that we can delete the information.
If you have any questions about this privacy policy or our privacy practices, please contact us:
We may update our privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "Last Updated" date at the top of this policy.
You are advised to review this privacy policy periodically for any changes. Changes to this privacy policy are effective when they are posted on this page.
