We're here to help with any questions, concerns, or feedback you might have about our products. Our customer support team is ready to assist you.
Standard shipping within the UK takes 3-5 business days. International shipping typically takes 7-14 business days depending on your location. Express shipping options are available at checkout for faster delivery.
We offer a hassle-free 30-day return policy. If you're not completely satisfied with your purchase, you can return it within 30 days for a full refund or exchange. Please note that items must be in their original condition and packaging.
All our product pages include a dropdown menu where you can select your specific phone model. We offer cases for all major smartphone models. If you don't see your model listed, please contact our support team for assistance.
No, our premium screen protectors are engineered to maintain 100% of your screen's touch sensitivity. With only 0.33mm thickness, they provide excellent protection without compromising the user experience or display clarity.
Our lifetime warranty covers manufacturing defects for the lifetime of your product. If your case or screen protector develops a manufacturing defect, we'll replace it free of charge. Simply contact our support team with your order number and a photo of the defect.
Yes, we ship to most countries worldwide. International shipping costs and delivery times are calculated at checkout based on your location. Please note that additional customs or import duties may apply depending on your country's regulations.
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Studio 46y, Sophie Points South
Chloemouth, NN5 7AR
United Kingdom
Our customer support team resolves 95% of all inquiries within 24 hours, with an average response time of just 2 hours during business hours.
ShieldCase has shipped products to customers in over 120 countries, protecting smartphones on every continent (including Antarctica!).
We maintain a 4.9/5 customer satisfaction rating based on over 50,000 verified reviews across all major review platforms.
If you've experienced any issues with our products or services, please let us know.
