Our Story

Founded in 2011, ShieldCase emerged from a simple frustration: we couldn't find phone cases that offered serious protection without compromising on style or adding unnecessary bulk.

What began as a small workshop in London has grown into a global brand trusted by millions. Our founder, Emily Chen, assembled a team of engineers and designers who shared her vision of creating phone protection that people would actually want to use – combining superior protection with aesthetic appeal.

Today, ShieldCase is at the forefront of smartphone protection technology, with a range of cases, screen protectors, and accessories that represent the perfect balance of form and function. Our products are available in over 40 countries, but we've maintained our commitment to quality, innovation, and customer satisfaction that defined us from day one.

Our Core Values

Quality First

We never compromise on the quality of our materials or manufacturing processes. Every product undergoes rigorous testing to ensure it meets our exacting standards.

Customer Satisfaction

We believe in building long-term relationships with our customers through exceptional service, honest communication, and products that exceed expectations.

Innovation

We continually push the boundaries of what's possible in device protection through research, development, and creative problem-solving.

Sustainability

We're committed to reducing our environmental impact through eco-friendly materials, responsible manufacturing, and sustainable business practices.

ShieldCase Office

13+

Years of Experience

2M+

Products Sold

40+

Countries Served

4.9/5

Customer Rating

Our Mission & Vision

Mission

To provide premium device protection that combines superior durability with elegant design, ensuring that customers never have to choose between safety and style.

Vision

To be the global leader in innovative device protection solutions, recognized for quality, design excellence, and commitment to customer satisfaction and environmental responsibility.

Meet Our Team

We're a dedicated group of professionals passionate about creating the best protection for your devices. Our diverse team combines expertise in materials science, product design, engineering, and customer service.

Team member 1

Emily Chen

Founder & CEO

Emily founded ShieldCase in 2011 after being frustrated with the lack of stylish yet protective phone cases. With a background in materials engineering, she leads our product innovation strategy.

Team member 2

Sarah Thompson

Head of Product Design

With over 15 years of experience in industrial design, Sarah leads our product design team. Her innovative approach has resulted in our signature blend of functionality and aesthetics.

Team member 3

David Park

Chief Technology Officer

David oversees our material research and testing facilities. His expertise in polymer science has been instrumental in developing our shock-absorbing technologies.

Team member 4

Michelle Garcia

Customer Experience Director

Michelle ensures that every customer interaction with ShieldCase exceeds expectations. She has built our award-winning customer service team from the ground up.

Team member 5

James Wilson

Sustainability Manager

James leads our sustainability initiatives, focusing on reducing our environmental footprint through innovative materials and responsible manufacturing practices.

Our Design & Manufacturing Process

1

Research & Concept

We begin by researching the latest smartphone models and identifying protection challenges. Our design team then creates concept sketches that balance protection, functionality, and aesthetics.

2

Material Selection

Our materials scientists select the optimal materials for each product, balancing durability, weight, feel, and environmental impact. We source only the highest quality components that meet our strict standards.

3

Prototyping & Testing

Multiple prototypes are created and subjected to rigorous testing, including drop tests, stress tests, and real-world simulations. Products must pass over 30 different quality and durability tests before moving to production.

4

Production & Quality Control

Production takes place in our certified facilities where each item is manufactured with precision. Every product undergoes multiple quality control checks before being approved for packaging.

5

Delivery & Customer Service

Our products are carefully packaged in eco-friendly materials and shipped worldwide. Our customer service team provides support throughout the entire customer journey, from pre-purchase to after-sales care.

Our Commitment to Sustainability

At ShieldCase, we believe that protecting devices and protecting our planet go hand in hand. We're committed to reducing our environmental footprint while delivering exceptional products.

Eco-Friendly Materials

We use recycled and biodegradable materials wherever possible, including plant-based polymers that reduce petroleum dependence while maintaining durability.

Sustainable Packaging

All our packaging is made from 100% recycled or recyclable materials, with soy-based inks and minimal plastic. Our goal is to achieve completely plastic-free packaging by 2025.

Carbon Neutral Operations

We've reduced our carbon footprint by 40% since 2018 through energy-efficient facilities and remote work policies. We offset our remaining emissions through verified carbon offset programs.

Recycling Program

Our "Shield Cycle" program allows customers to return their old cases for recycling, with incentives for their next purchase. This helps keep e-waste out of landfills.

50+

Tons of plastic saved annually through our eco-friendly materials

100%

Renewable energy used in our UK headquarters

10,000+

Trees planted through our reforestation partners

40%

Reduction in carbon emissions since 2018

What Our Customers Say

"My ShieldCase has saved my phone multiple times! The quality is outstanding, and the design is sleek enough that I don't feel like I'm carrying a brick. Customer for life!"

Michael R.

"I've tried many screen protectors before, but ShieldCase's tempered glass is in a league of its own. It's crystal clear, incredibly durable, and the installation was actually easy! Highly recommend."

Samantha T.

"As someone who's particular about both protection and aesthetics, ShieldCase products tick all the boxes. Their leather wallet case is gorgeous and surprisingly durable. Plus, their customer service is exceptional."

Daniel K.

Interesting Facts

Company History

Our very first prototype was tested by dropping phones from the London Eye! All survived intact, leading to our first production run.

Material Science

The shock-absorbing material in our Ultra Armor cases was originally developed for military equipment protection before being adapted for consumer use.

Global Impact

ShieldCase products have prevented an estimated 3.5 million damaged phones since our founding, saving customers over $700 million in repair costs.

We Value Your Feedback

If you've experienced any issues with our products or services, please let us know.